At Harbor Oaks Hospital, we know that making the decision to receive treatment for mental health concerns and/or chemical dependency issues can be one of the most intimidating, yet important, choices a person can make. Consistently keeping in mind the sensitive nature that surrounds the reasons why people seek out our services, we strive to make the admissions process one that is as smooth, comfortable, and encouraging as possible.

Our intake department is staffed with licensed clinicians who are available to offer assistance 24 hours a day, 7 days a week. Prospective patients have the option of either calling our intake department or walking into the hospital when they are ready to begin the admissions process. The staff at Harbor Oaks Hospital will conduct a comprehensive evaluation that assesses our patients’ needs for various levels of care and then verifies benefits with the patients’ health insurance companies.

Following this evaluation, and based on the presenting concerns provided by each individual and his or her family members, a recommendation for the most appropriate level of care will be provided by one of our doctors and authorization for that particular level of care will be obtained from the patient’s insurance company. At that time, the patient will be signed into the inpatient program at Harbor Oaks or will be given the appropriate information for beginning outpatient treatment.

You can reach our Admissions department at 586-725-5533.

When being admitted to inpatient programming at Harbor Oaks Hospital, the following can be expected:

  • A nurse will meet with patients and/or their families. Pediatric patients will meet with the nurse in the intake area with their families. Adult patients, on the other hand, will be taken to the appropriate unit and meet with the nurse there.
  • Each patient’s belongings will be searched in order to ensure the safety of every person who is staying in that unit.
  • Family members and loved ones are not allowed to accompany patients onto the unit where they will be staying.
  • A physician will visit the patient within 24 hours of his or her admission.
  • A social worker is assigned to each patient and will coordinate his or her care (including the scheduling of family meetings and working on a discharge plan) during his or her stay. A patient’s family / support system are viewed as being a very important part of treatment.
  • Smoking is only allowed for patients on the adult chemical dependency unit (CDU) in a designated outdoor area. Patients on this unit may bring in unopened cigarette packages, but no loose tobacco is allowed on any unit. Lighters will be provided by our staff.
  • Patients will begin to attend group meetings as soon as they are able to. These meetings include group psychotherapy, educational groups (e.g. medication education), therapeutic groups (e.g. coping skills), and experiential groups (e.g. art therapy).
  • For the safety of our patients, their families, and Harbor Oaks staff, our treatment center is a locked facility.
  • In order for family and friends to communicate with patients who are taking part in programming on one of our inpatient units, a release of information must be signed by the patient, allowing for the exchange of personal information.
  • If patients arrive at Harbor Oaks with medication, they will need to be shown to the attending nurse upon admission. Medications that we already have in stock in our pharmacy will be sent home. If there is a medication that we do not stock, we will keep it in our medication room and obtain a physician’s order to dispense it.


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