Getting help shouldn’t be difficult. We strive to make the admissions process as smooth as possible. Call us today to speak to someone who can help you determine if Harbor Oaks is the right fit for you or your loved one.

The Admissions Process

Our intake department is staffed with licensed clinicians who are available to offer assistance 24 hours a day, 7 days a week. Prospective patients have the option of either calling our intake department or walking into the hospital when they are ready to begin the admissions process. The staff at Harbor Oaks Hospital will conduct a comprehensive evaluation that assesses our patients’ needs for various levels of care, and will then verify benefits with the patients’ health insurance companies.

Following this evaluation, and based on the presenting concerns provided by each individual and his or her family members, one of our doctors will give a recommendation for the most appropriate level of care. Authorization will then obtained from the patient’s insurance company, and the patient will be signed into the inpatient program or will be given the appropriate information for beginning outpatient treatment.

What to Expect

When being admitted to inpatient programming at Harbor Oaks Hospital, the following can be expected:

  • A nurse will meet with patients and/or their families. Pediatric patients will meet with the nurse in the intake area with their families. Adult patients, on the other hand, will be taken to the appropriate unit and meet with the nurse there.
  • Each patient’s belongings will be searched in order to ensure the safety of every person who is staying in that unit.
  • Family members and loved ones are not allowed to accompany patients onto the unit where they will be staying.
  • A physician will visit the patient within 24 hours of his or her admission.
  • A social worker is assigned to each patient and will coordinate his or her care (including the scheduling of family meetings and working on a discharge plan) during his or her stay. A patient’s family / support system are viewed as being a very important part of treatment.
  • Smoking is only allowed for patients on the adult chemical dependency unit (CDU) in a designated outdoor area. Patients on this unit may bring in unopened cigarette packages, but no loose tobacco is allowed on any unit. Lighters will be provided by our staff.
  • Patients will begin to attend group meetings as soon as they are able to. These meetings include group psychotherapy, educational groups (e.g. medication education), therapeutic groups (e.g. coping skills), and experiential groups (e.g. art therapy).
  • For the safety of our patients, their families, and Harbor Oaks staff, our treatment center is a locked facility.
  • In order for family and friends to communicate with patients who are taking part in programming on one of our inpatient units, a release of information must be signed by the patient, allowing for the exchange of personal information.
  • If patients arrive at Harbor Oaks with medication, they will need to be shown to the attending nurse upon admission. Medications that we already have in stock in our pharmacy will be sent home. If there is a medication that we do not stock, we will keep it in our medication room and obtain a physician’s order to dispense it.

I was desperate to get help and Harbor Oaks took me immediately. I cannot say enough good things about the staff and admissions team, they were all so kind and professional.

– Former Patient